Types of Contracts
Serving customers is our mission. Teledyne Gas & Flame Detection’s team of technical support specialists is a group of highly trained and skilled technicians who can provide answers to your most difficult questions. Do not hesitate to contact the support team in your region if you have technical questions on commissioning, installation or operation of our products.
Essential Contract
- X Visits per Year
- Labor & Travel Costs
- Gasses
- Visits’ Planning
- Reporting
- Hot Line Support
Prevention Contract
- Essential Contract Plus:
- Replacement Sensors, Batteries, and Filters
- 15% Discount on Interventions (failure) outside visits
Excellence Contract
- A Full Service Contract
- Includes all failures (labor, travel, and parts)
Essential Contract
The ESSENTIAL contract is confidence in periodic maintenance of your gas detection systems, done by specialists, and a better knowledge of the functional status of your instruments pool.
A one-year contract
Annual Renewal
Complete Intervention Package offer, including:
- One or several preventive maintenance interventions at agreed dates
- Interventions planned by us or upon Customer needs
- Detailed intervention report provided, detailing maintenance operations done and repair recommendations.
Verification report delivered on-demand
Corrective maintenance actions (labor, travel, material) made on site, outside of agreed interventions scope, will be charged at standard price list tariff
Prevention Contract
The PREVENTION contract is the best compromise of a periodic maintenance monitoring program of your gas detection systems and an optimized budget.
A three-year contract
Annual Renewal
For every new material added to the contract, a complimentary 2 years warranty will be provided
Flat rate benefit including:
- Essential contract terms and conditions
- Replacement of spare parts without additional charges (sensors, filters, battery)
Corrective maintenance actions (labor, travel, material) made on side, outside of agreed interventions scope, will be charged at standard price list tariff -15%
Excellence Contract
The EXCELLENCE contract is the solution to limit your maintenance costs to a lump sum while ensuring the optimal state of your instruments pool. No budget surprises.
A three-year contract
Annual Renewal
Flat rate benefit including :
- Prevention Contract terms and conditions
- Replacement of all spare parts without additional charges (sensors, filters, battery, mechanical parts, electronic boards)
- Approved corrective maintenance interventions